Warranty Policy

This Warranty does not override your statutory rights that cannot be waived or limited by contract. Consumers are free to make a warranty claim under this Warranty. They may also exercise their statutory consumer rights.

Note:
This Warranty is valid only for INFINITY and INFINITY PLUS chairs and TABLEHOLIC’s DESK you bought via authorised channels (Products). Our authorised
channels are (a) the websites: www.tableholic.com and (b) any store registered in the name of a TABLEHOLIC entity on online. Regretfully, we cannot determine
the authenticity or original condition of products sold through other channels. Hence, we cannot provide warranty service for those products.

1. What our warranty covers?

Your warranty will be valid for the following duration:

INIFINITY and INFINITY PLUS chairs:

Parts Covered, Warranty Period

Skeletal Frame, Aluminium Frame, Wheelbase - 5 years

Lumbar Support, Central, Mechanism Hub, Armrest Mechanism, Castor Mechanism - 5 years

KEI chairs:

Parts Covered, Warranty Period

Skeletal Frame, Aluminium Frame, Wheelbase - 2 years

Central, Mechanism Hub, Castor Mechanism - 2 years

C-DESK and JUNIOR-DESK:

Parts Covered, Warranty Period

Leg Lift mechanism - 2 years

Leg Frame - 5 years

E-DESK, E-DESK PRO and L-DESK:

Parts Covered, Warranty Period

Electric Motor, Control Panel, Leg Lift mechanism - 3 years

Leg Frame - 5 years

TABLEHOLIC will cover the Products’ warranty periods specified above with regards to:

• Missing materials from the Products at the time of delivery

• Defects in the manufacturing of materials leading to loss of functionality in the Products at the time of delivery.

• Failure of the Products to correspond with the description in the applicable contract of sale at the time of delivery.

• Defects in the functionality of hydraulics, armrests, and castors.

For each Product purchased, the warranty period starts from the date of delivery of the Product.

During the applicable warranty period, TABLEHOLIC will repair, replace, or refund (at its option and in accordance with applicable law) any product, part, or component covered by this warranty.

2. What our warranty does not cover

TABLEHOLIC does NOT cover the following under this warranty:

• Normal wear and tear including, but not limited to, the wear and tear or degradation of mesh, top portion of armrests, lumbar support, exterior of castors, variance of tightness of mechanisms.

• Any damage to the Products or to any property or person caused by failure to adhere to TABLEHOLIC’s published instructions and guidelines, accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes
(including, without limitation, use of the Product in unsuitable environment or
conditions).

• Defects in a Product that has been modified or altered, including the substitution of any unauthorised components for use in place of the original
components in the Product.

• Defects in a Product caused by failure to use, apply, install, reconfigure, or maintain the Product or component according to TABLEHOLIC’s published instructions.

• Minor aesthetic and cosmetic abnormalities or variations which do not affect the functionality of the Product. All our solid wood table top has a unique desktop like no other, hence every grain pattern, knots and hairline cracks can and will be found on these naturally produced wood.
Minor hairline cracks that you may see and find adds to the character of your one-of-a-kind desk. Every single piece of those will have its own
characteristics.

• The labour required to replace any defective parts on your TABLEHOLIC.

3. How to make a warranty claim

• Have your proof of purchase ready. A valid proof of purchase (your email invoice) must be presented for any warranty claim to enable TABLEHOLIC to reasonably verify the claim.

• Submit your claims via email to: mytableholic@gmail.com
to ensure proper handling. You must provide us with a clear photograph or video of the alleged defect, and/or other details we may request regarding the defect. If you refuse to send us the photograph or video that we need to process your claim, we assume that you have abandoned your claim or that it is invalid.

• Upon verifying the defective part, we will ship a eplacement to you at our own
cost. Clear instructions will be provided to guide you on installing the replacement part. Replacement parts are covered by the balance of the original
warranty, 30 days, or as required under applicable law, whichever is longer.

• Should you require labour to install the replacement part, a labour fee of $60 will be charged.

TABLEHOLIC reserves the right to determine whether a benefit under this warranty may be
claimed. Any item requiring repair or replacement due to any of the warranty exclusions will be at the purchaser’s expense. TABLEHOLIC also reserves the right to refuse any warranty claims if it has reason to believe that the claim
is fraudulent or made in bad faith. Any repair or replacement under this
warranty is limited to the defective part or material only. Components replaced under this warranty may vary in colour and texture to the original. Where TABLEHOLIC
has determined that a benefit under this warranty may be claimed, the costs incurred in repairing or replacing the specific defective part or material (including the cost of materials or postage) shall be borne by TABLEHOLIC.

4. Limitations of our liability to you

WE ARE RESPONSIBLE ONLY FOR THE ACTUAL AND DIRECT DAMAGES YOU SUCCESSFULLY PROVE
TO HAVE RESULTED FROM YOUR PURCHASE OF THE PRODUCTS. IN NO EVENT WILL OUR LIABILITY TOWARDS YOU EXCEED THE PRICE YOU PAID FOR THE PRODUCTS.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for:

- Death or personal injury resulting from negligence

- Fraud or fraudulent misrepresentations

- Consumer protection that is mandated by statute and cannot be waived or limited by contract.